Help Center

1. Account Setup

To register for Learning Hub, sign in if you have an account or click "Sign up" to create one. Choose your user type, provide details, and click "Sign-up." First-time users must verify their email address.
1. Account Setup
Follow these steps:

Go to the Learning Hub Sign Up page.

Select Student, Parent/Guardian, or Teacher.

Enter your information in the fields.

Select Sign Up to create your account.
Follow these steps:
1. Go to the Learning Hub Sign Up page.
2. Select Student, Parent/Guardian, or Teacher.
3. Enter your information in the fields.
4. Select Sign Up to create your account.
2. Navigations

After signing in, the user can access various pages and options, including a pop-up from the right icon.
2. Navigations
Home/Performance: This is the main landing page or dashboard for Parent to access the list of the students with their name, performance (showing the performance of the lessons).

Performance (Detailed level): This section allows the Parent to view and track the student performance metrics, achievements, or progress within the system.

Learning: The learning page serves the list of new, completed and potential lessons for the students.

Global Search: This powerful search functionality enables users to find specific content or information across the platform quickly. It ensures easy access to relevant resources or data without the need to navigate through various sections manually.

Profile: Users can access and manage their profile information, such as name, contact details, and any other relevant personal data. It offers an opportunity to keep the profile up-to-date and accurately represent the user’s identity within the platform.

Messages: This option enables users to access and interact with messages received from other users or the system itself. It serves as a communication hub for exchanging information, inquiries, or support requests.

Change Password: Users can utilize this option to change their account password securely. Regularly updating passwords enhances account security and helps protect sensitive information from unauthorized access.
- Home/Performance: This is the main landing page or dashboard for Parent to access the list of the students with their name, performance (showing the performance of the lessons).
- Performance (Detailed level): This section allows the Parent to view and track the student performance metrics, achievements, or progress within the system.
- Learning: The learning page serves the list of new, completed and potential lessons for the students.
- Global Search: This powerful search functionality enables users to find specific content or information across the platform quickly. It ensures easy access to relevant resources or data without the need to navigate through various sections manually.
- Profile: Users can access and manage their profile information, such as name, contact details, and any other relevant personal data. It offers an opportunity to keep the profile up-to-date and accurately represent the user’s identity within the platform.
- Messages: This option enables users to access and interact with messages received from other users or the system itself. It serves as a communication hub for exchanging information, inquiries, or support requests.
- Change Password: Users can utilize this option to change their account password securely. Regularly updating passwords enhances account security and helps protect sensitive information from unauthorized access.
3. Chat and Messages

Users can conveniently access a dedicated chat message screen within their account for seamless communication between students, teachers, and parents added as contacts.

3. Chat and Messages

Chat Message Screen: This is a user-friendly interface designed specifically for messaging purposes. It serves as a central hub for all communication activities, making it easy for users to interact with their contacts.

Student and Teacher: Users have the ability to add their students and teachers as contacts within their account. These added contacts will be visible and accessible on the chat message screen.

Chat Message Screen: This is a user-friendly interface designed specifically for messaging purposes. It serves as a central hub for all communication activities, making it easy for users to interact with their contacts.

Student and Teacher: Users have the ability to add their students and teachers as contacts within their account. These added contacts will be visible and accessible on the chat message screen.
4. How to connect

Users can add their student by providing relevant details. This involves filling out specific fields or forms with information about parents and teachers they want to include in their account.

4. How to connect

Adding students: As part of the setup process, users are prompted to include their student as contacts in their account. This usually requires providing essential details such as names, email addresses.

Verification process: There is no verification process required for 13 years old student, they can simply create their account by providing their credentials.

Adding students: As part of the setup process, users are prompted to include their student as contacts in their account. This usually requires providing essential details such as names, email addresses.

Verification process: There is no verification process required for 13 years old student, they can simply create their account by providing their credentials.

Frequently Asked Questions

How do I sign up my children to use Learning Hub?

We are thrilled you want to have your children use Learning Hub. Once your account is activated, you’ll have the option to enable Learning Hub access for your children who are under 13.

Note: If your child is under 13, you can directly send an invitation, you may not be able to activate Learning Hub access on their account. Please reach out to our Support Team if you have any questions.
I’m a Parent. Will I be able to access lessons for my student?

Learning Hub for Parents provides a user-friendly platform that allows parents to access standards-aligned lessons from the Playlist. Additionally, parents have the option to view content that students have accessed and can even recommend lessons from the Potential Content tab.
I want to support my child’s learning journey. Will I be able to see the lessons they have completed and the ones they’re currently working on?

Absolutely! As a parent using the Learning Hub, you will have full access to your student’s lessons and progress. Our platform offers a parent dashboard where you can track your child’s activities, view the lessons they’ve completed, and monitor their overall performance. This way, you can actively engage in your child’s learning journey and support their academic growth effectively.
Can I communicate with my child’s teachers through the Parent Learning Hub?

Yes, the Parent Learning Hub includes communication features that facilitate interaction with your child’s teachers. You can add teacher by going to Student details pop-up screen and send messages through the platform. This fosters a strong parent-teacher partnership and keeps you informed about your child’s academic progress.
Can I access the Learning Hub on my mobile device?

Absolutely! The Learning Hub is designed to be accessible on various devices, including desktops, laptops, tablets, and smartphones. You can easily access the platform on your mobile device through our dedicated app or by visiting the website using your preferred web browser.

Hello, How can we help you?

1. Account Setup

1. Account Setup

Follow these steps:

Follow these steps:

2. Navigations

2. Navigations

3. Chat and Messages

3. Chat and Messages

4. How to connect

4. How to connect

Frequently Asked Questions

How do I sign up my children to use Learning Hub?

I’m a Parent. Will I be able to access lessons for my student?

I want to support my child’s learning journey. Will I be able to see the lessons they have completed and the ones they’re currently working on?

Can I communicate with my child’s teachers through the Parent Learning Hub?

Can I access the Learning Hub on my mobile device?